FAQ
things to know
Frequently Asked Questions
Don’t see your answer below? Give us a call – there are no silly questions.
Foundation Retreat
When Is Check In & Check Out
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How do I book my room?
Will I have time for multiple spa treatments during the Foundation Retreat?
I am gluten intolerant - can I be accommodated?
Do I have to book Spa & Wellness Treatments while I’m on the Foundation Retreat?
Spa & Wellness Treatments
I’ve never done a Spa or Wellness Treatment before, what is the basic etiquette?
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What Is a Healing Journey?
What if I don’t know my intention - what do you recommend for a Healing Journey?
How early should I arrive for my spa treatments or wellness sessions?
Do I have to book the Foundation Retreat in order to book Spa & Wellness Treatments?
Privacy & Personal Information
I filled out a Health Questionnaire - is my personal information safe?
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Who will see my personal history or information while I’m there?
I have anxiety about my weight/body image - is Grail Spring body-positive/affirming?
I don’t want my photo taken while I’m at Grail Springs, can I ensure that is respected?
What happens to my personal information after I leave?
Dress Code & Grail Etiquette
What is the dress code at Grail Springs?
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Can I talk out loud on the grounds? Is there a quiet time?
Is there any etiquette to using the Hot & Cold Circuit & Plunge?
I’d like to take selfie photos and post on Instagram, can I do that?
Is there any etiquette I should know about Ceremonies or Care Circles in general?
Age, Gender & Disabilities
Are there age restrictions?
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Is Grail Springs for both men and women? (What if I’m Trans or Non-Binary?)
I’m pregnant - can I still come to Grail Springs?
I’m deaf or hard of hearing - can I still enjoy the Grail Retreat or Spa Treatments?
I’m blind or have vision loss - can I still enjoy the Grail Retreat or Spa Treatments?
I have a physical disability - can I still enjoy the Grail Retreat or Spa Treatments?
Do you have a question? Check our FAQ!
Reach out – there are no silly questions, we promise.
